PROFESSIONAL BAKING SERVICES

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Privacy Policy

Last updated: January 2026

FocalBake ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our baking services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and delivery address when you place orders or contact us. We also collect payment information necessary to process transactions.

How We Use Your Information

We use your information to process orders, communicate with you about your purchases, improve our services, and send you promotional materials if you have opted in to receive them.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to fulfill your orders or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You can choose to disable cookies in your browser settings.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (213) 847-2846.

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Terms of Service

Last updated: January 2026

Welcome to FocalBake. These Terms of Service govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.

Services

FocalBake provides professional baking services including custom cakes, pastries, and desserts. All orders are subject to availability and our production schedule.

Orders and Payment

Orders must be placed in advance. Custom orders require a minimum of 48 hours notice. Payment is required at the time of order placement. We accept cash, credit cards, and approved payment methods.

Cancellation Policy

Orders may be cancelled up to 24 hours before the scheduled pickup or delivery time. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

Quality Guarantee

We guarantee the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of pickup or delivery for resolution.

Limitation of Liability

FocalBake shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (213) 847-2846.

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Disclaimer

Last updated: January 2026

The information contained on FocalBake's website is for general information purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the website or information.

Professional Services

Our baking services are provided by trained professionals. However, individual results may vary based on specific requirements, ingredients, and environmental factors.

Allergen Information

Our facility processes nuts, dairy, eggs, wheat, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are completely free from allergens.

Dietary Restrictions

Customers with specific dietary needs or restrictions should inform us at the time of ordering. We will make every effort to accommodate special requirements but cannot guarantee suitability for all dietary restrictions.

External Links

Our website may contain links to external sites. We have no control over the content and nature of these sites and are not responsible for their content or privacy practices.

Changes to Products

We reserve the right to modify our products, services, and pricing without prior notice. Product availability is subject to seasonal variations and ingredient availability.

Use at Your Own Risk

Any reliance you place on information from our website or services is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials.